The Annotated Sandman Volume 1

How long will it take for my order to be shipped?
Most orders ship within 6 to 10 business days of your initial payment, unless otherwise specified at the time of purchase or if you’ve selected an expedited shipping option.

This timeframe allows our U.S.-based bindery to carefully prepare your order with the craftsmanship and quality our customers expect.

What shipping method does The Easton Press use?
Our standard shipping methods are the U.S. Postal Service and FedEx.

What is your return policy?
Your satisfaction is always guaranteed. If you’re not completely delighted with your purchase, you may return it within 30 days for a replacement or a full refund—no questions asked.

How can I place an order?
Ordering is simple! Just visit the product page for the item you’d like and click “Add to Cart.” You’ll see your shopping cart, and when you’re ready to check out, just follow the step-by-step prompts—it’s quick and easy.

Prefer a more personal touch? You can contact us or call our Customer Service team toll-free at 1-800-243-5160, Monday through Friday, 9:00 a.m. to 5:00 p.m. ET.

If you’d rather order by mail, simply send your request to:
The Easton Press
78 Technology Park Drive
Torrington, CT 06790

Is it safe to send my credit card information online to Easton Press?
Yes—your information is protected. Our website uses Secure Socket Layer (SSL) encryption, an industry-standard security protocol that keeps your personal and payment details safe. 

If you’d still prefer not to order online, you’re always welcome to contact us or call our Customer Service team toll-free at 1-800-243-5160, Monday through Friday, 9:00 a.m. to 5:00 p.m. ET.

When will my credit card be charged?
We only charge your card when your order ships.

If you’ve chosen to pay in installments, your first payment will be charged once your product is shipped. The remaining payments will then be automatically billed each month until your order is paid in full.

What forms of payment do you accept?
For online orders, we accept Visa, MasterCard, Discover, American Express, and PayPal. You can also use these same payment methods to make payments on existing orders through our website.
Please note: PayPal is not available for installment payments or subscription purchases.

For mail-in orders, we’re happy to accept major credit cards or money orders in U.S. dollars, drawn on a U.S. bank.

Will I receive a confirmation email after placing an order online?
Yes! As soon as you submit your order, a Confirmation page will appear in your browser letting you know your order has been received and is being processed.

You’ll also receive a confirmation email, which we recommend keeping for your records.

What are installment payments?
Installment payments let you enjoy your order right away while spreading the cost over time. Instead of paying the full amount upfront, you can break your purchase into smaller, budget-friendly monthly payments—always interest-free.

Here’s how it works: the total cost of your order (including shipping and service charges) is evenly divided by the number of installments. You’ll pay the first installment at checkout, and the remaining payments will be automatically charged to the credit card you used—once a month until your balance is complete.

There are no surprises, no hidden fees, and no extra charges. Whether you pay all at once or in installments, the total cost is exactly the same. It’s simply an added convenience we offer to make shopping easier.

Please note: installment payments are available only when using a major credit card.

Does it cost more to pay by the installment plan than if you pay all at once?
Not at all. The total cost is the same whether you pay in full or choose installments. Paying in installments is simply a convenience we’re happy to offer, with no added fees or hidden charges.

Why is shipping and service charged on each installment?
To keep your payments simple and even, we divide the total cost of shipping and service across all of your installments. This way, each installment is the same amount.

The overall shipping and service charge doesn’t change—it’s the same whether you pay in full or in installments.